Who are we?

Firewood Direct is a Cornish family-owned firewood distributor. We started selling kiln dried hard wood logs in 2008 following requests from customers of our tree surgeon business.

To start with we sold logs to our customers based only in the Falmouth area, growing  the business by reputation only, so that we now cover the whole of Cornwall from our 7,000 square foot warehouse based in Redruth.

Over the last 10 years the business has grown year on year by providing the highest quality kiln dried logs at the best prices by paying very close attention to our costs and making sure that we keep our overheads to a minimum whilst making sure our wood is of the highest quality. 

What can I do on this website?

On this site you can select and buy any of the kiln dried hard wood products we stock. We usually have a choice of ash, black alder, oak and birch in stock. Occasionally we’ll get in other hardwood species if available.

We also sell kindling and firelighters. For those people who live in flats or apartments we can offer wood in 15kg boxes.

How are your products sourced?

We have a broad selection of both UK and EU manufactured wood and we take sustainable sourcing seriously. We buy UK made goods wherever possible but when we have to import we only work with suppliers who adhere to the European Union Timber Regulation (EUTR) policies.

All our wood is only ever purchased from sustainable woodlands. 

Is it safe to pay for products on this website?

We have a broad selection of both UK and EU manufactured wood and we take sustainable sourcing seriously. We buy UK made goods wherever possible but when we have to import we only work with suppliers who adhere to the European Union Timber Regulation (EUTR) policies.

All our wood is only ever purchased from sustainable woodlands.

How are your products sourced?

Yes. Our website accepts debit card or credit card and during checkout you will be temporarily diverted to a secure payment page which uses 128-bit encryption to ensure your card details are kept strictly confidential. We do not record or store your card details and it is not possible for anyone (including our own employees) to access them after you have completed your purchase. 

How will my order be delivered?

We use the UPN pallet delivery network, the logs arrive in crates tightly packed, wrapped in a thin plastic cover to keep them dry. You will need to sign for the goods unless you instruct us in writing to leave safe.

Once your wood has left our warehouse you should get a phone call from your local transport company informing you of a day when they can deliver.

Our transport providers deliver using 18 ton trucks so they will require appropriate access and delivery is kerbside.

Smaller orders will be delivered on vans via our courier, APC Overnight and are delivered to you doorstep and can equally be left safe if appropriate.

  • 26

    Products available

  • 94%

    Clients come back

  • Ash, Oak, Birch & Alder

    Wood Species in Stock

What Makes us Special?

  • Delivering products to all regions

    We deliver our goods nationwide. No matter where you live, your order will be shipped in time and delivered right to your door or to any other location you have stated. The packages are handled with utmost care, so the ordered products will be handed to you safe and sound, just like you expect them to be.

  • The highest quality of products

    We guarantee the highest quality of the products we sell. Many years of successful operation and thousands of happy customers let us feel certain about that. Besides, all items we sell pass thorough quality control, so no characteristics mismatch can escape the eye of our professionals.

Our team

  • our_team_1.jpg

    COLIN WARNE
    Company Director


    Recently acquiring this business there are Three things I aim to provide:
    • 1. Great service
    • 2. Quality products
    • 3. Good prices

Testimonials

  • Guys, you rock! Made a purchase at your store recently. The order has been shipped and delivered on time. The quality is superb! The price is quite reasonable. Told all my friends about your excellent service and the variety of choice. I think I’ll be your loyal customer in future as well. I wish your store many more years of prosperity.

    Mary Taba

  • Thank you again and again! I have experienced the fastest support ever. My order arrived on my door step the following day. Your team is always, friendly and very helpful. You managed to exceed my expectations!

    Virginia Ubert

  • Hi, guys! I want to thank you for my very very quick delivery and I just love my order… Your company efficient services and customer care are second to none! I am very happy! I will surely share my experience with my friends!

    SAM KROMSTAIN

  • Having the distressing experience with some online shops before decided to say ‘’THANK YOU” to all personnel of this store. You are not only friendly, but deliver really good products in the shortest possible terms. In a word, I am absolutely happy with my purchase and the service. Everything was perfect!

    EDNA BARTON